Terms of service

1. OVERVIEW

This website is operated by Protein Depot. Throughout the site, the terms “we”, “us” and “our” refer to Protein Depot.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, you may not use our website or services.


2. ONLINE STORE TERMS

By using this site, you confirm that:

  • You are at least the age of majority in your province or state

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any applicable laws or regulations

A breach of these Terms may result in immediate termination of your access to our services.


3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

We may modify or discontinue the Service at any time without notice.


4. ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current.

All information is provided for general purposes only and should not be relied upon as the sole basis for decisions.


5. PRODUCTS AND SERVICES

All products are sold online only and are subject to availability.

We reserve the right to:

  • Limit quantities of any product

  • Restrict sales to any person, region, or jurisdiction

  • Discontinue any product at any time

We do not guarantee that product descriptions, images, or other content are error-free.


6. PRICING AND MODIFICATIONS

Prices are subject to change without notice.

We reserve the right to modify or discontinue products or services at any time without liability.


7. ORDERS AND BILLING

We reserve the right to refuse or cancel any order at our discretion.

This includes orders that appear to be:

  • Fraudulent

  • Unauthorized

  • Placed by resellers

You agree to provide accurate and complete billing and account information.


8. SHIPPING AND DELIVERY

All orders are shipped to the address provided by the customer.

Delivery times are estimates only and are not guaranteed.

Protein Depot is not responsible for delays caused by carriers, weather, customs, or other external factors.

Responsibility for the package transfers to the customer once the order has been shipped.


9. RETURNS AND REFUNDS

Returns are only accepted for damaged or defective products and must be requested within 14 days of delivery.

For full details, please refer to our Refund Policy.


10. HEALTH DISCLAIMER

Products sold by Protein Depot are intended for general fitness and nutrition purposes only.

They are not intended to diagnose, treat, cure, or prevent any disease.

Customers are responsible for:

  • Reading all product labels

  • Following recommended usage

  • Ensuring the product is suitable for their personal condition

Use of products is at your own risk.


11. THIRD-PARTY SERVICES

We may provide access to third-party tools or links.

We are not responsible for their content, accuracy, or policies.

Use of third-party services is at your own risk.


12. USER CONTENT

If you submit comments, reviews, or feedback:

  • You grant Protein Depot the right to use them without restriction

  • We are not obligated to compensate you

We reserve the right to remove content that is unlawful, offensive, or violates these Terms.


13. PERSONAL INFORMATION

Your personal information is handled according to our Privacy Policy.


14. ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.


15. PROHIBITED USES

You are prohibited from using the website:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To transmit viruses or malicious code

  • To harass, abuse, or harm others

Violation may result in termination of access.


16. DISCLAIMER OF WARRANTIES

All services and products are provided “as is” and “as available”.

We do not guarantee that:

  • The service will be uninterrupted or error-free

  • Results will be accurate or reliable


17. LIMITATION OF LIABILITY

Protein Depot shall not be liable for any damages, including but not limited to:

  • Loss of profits

  • Loss of data

  • Personal injury

  • Indirect or incidental damages

Your use of the website and products is at your own risk.


18. INDEMNIFICATION

You agree to indemnify and hold harmless Protein Depot from any claims resulting from your violation of these Terms.


19. TERMINATION

We reserve the right to terminate your access to our services at any time if you violate these Terms.


20. GOVERNING LAW

These Terms are governed by the laws of the Province of Quebec, Canada.


21. CHANGES TO TERMS

We reserve the right to update these Terms at any time.

It is your responsibility to review them periodically.


22. CONTACT

For any questions regarding these Terms:

info@proteindepotcanada.com
Protein Depot – Canada